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FAQs

Why does jewellery lose its shine in few days after you wear it?

Diamonds are prone to getting dusty, soiled and smudged just like other objects. This reduces it's sheen and beauty, which is why it is important to clean it properly and regularly, as you want it to retain maximum sparkle. Chemicals in the air can even discolour the mountings of your diamond.

Can I clean my diamond jewellery at home?

The best option available to you for cleaning your diamond is to soak your Jewellery in a solution of warm water and some non-detergent mild soap. Now, use a soft brush to clean it gently to get rid of the accumulated dirt. Then dry it with a lint free cloth which will not scratch the Jewellery.

What is the best way to store my Jewellery?

To maintain the lustre of your jewellery it should be well protected in a fabricated felt or cushioned pouches. If you prefer to use an ordinary box, remember to wrap each piece individually in a soft tissue paper to avoid scratches. Never jumble your ornaments in a drawer or a jewelry case, as chances are high for it to get damaged.

Why diamonds are studded in 18Kt. jewellery and not in 22Kt. gold?

22K gold is soft by the nature of its purity. Hence it may not be able to hold the diamond and chances of diamond falling or breaking claws are more. 18K is generally accepted as the best form of gold for diamond and other stone settings and it comes with 75% purity.

Is our Nirvana authenticity / warranty card valid internationally also?

NIRVANA is a national brand so its authenticity card is valid nationally at all Nirvana outlets from where the customer had purchased.

Just as gold itself has been a treasure for many years, so too should every piece of gold jewellery last a lifetime.

Don't let your diamond come in contact with chlorine bleach.

Wearing of diamond while playing or doing rough work is not advisable.

Gold is a soft metal, and contact with hard surfaces can scratch and reduce its lustre. Gold jewellery should be stored safely and whenever possible, wrapped in a soft cloth. This will protect the jewellery from scratching and tangling.

Bathing with gold jewellery will not harm it, but ordinary soap and water can cause a film to form on the surface of the jewellery, making it appear dull and dingy.

Keep jewellery free from dust, moisture, perspiration and makeup. After applying makeup, clean your hands before putting on the jewellery.

Don't fail to take your diamonds for yearly 'check up' to your jeweller.