Certificate of Authenticity

Nirvana provides a written assurance of the purity, quality and weight of the diamonds and gold through its Certificate of Authenticity.

LIFETIME WARRANTY *
Every piece of Nirvana Jewellery enjoys a lifetime warranty and is free from any manufacturing defects. In the most unlikely event that there is any problem owing to manufacturing defects, the piece will be repaired on submission of Tax Invoice and Certificate of Authenticity.

LIFETIME EXCHANGE *
We want you to be absolutely satisfied with your jewelry. Wear it. Enjoy it. Show it off. If for any reason you feel that you would like to exchange your purchase, we offer you a lifetime exchange policy.

Every Nirvana consumer is entitled to exchange his/her piece of jewellery without deduction within 30 days of purchase. Exchange is allowed for same or higher value on furnishing the Tax Invoice & certificate of Authenticity.

In case the piece originally purchased is exchanged after a period of one month from the date of the original purchase, there will be a deduction of 10% from the MRP** value of the piece originally purchased and balance MRP** thereof will be adjusted against the value of the piece purchased in exchange.

You can avail of this facility only at our Stand Alone Store.

LIFETIME BUYBACK*
We take great pride in offering you our Nirvana diamond jewellery collection. We have spared no effort to bring you a collection of finest merchandise, information and services. You will enjoy a variety of exotic diamond jewellery to suit every taste and budget.

Every piece of Nirvana jewellery enjoys lifetime buyback facility. In case of buyback, Nirvana will deduct 33% of the MRP **/ Invoice value** towards taxes, levies, wear & tear etc. and refund balance 67% of the MRP** / Invoice value ** to you.

No cash transaction will be entertained at the counter. A credit note will be issued and the cheque will be directly sent to the customer. In case you wish to avail our buyback facility do remember to bring your Tax invoice and certificate of authenticity along. On inspection, if the jewellery is found in desired condition, free from any alteration, incidental or consequential damage due to mishandling, loss of diamonds or gold damage owing to usage, we will refund the appropriate amount.

You can avail of this facility either at our retail outlets or at our stand alone store.